Field Force Conference & Expo is a unique event that focuses on the specific challenges of remote workforce management. More than ever, today's remote workforce needs to communicate with the enterprise and customers efficiently to deliver services and solutions and maintain a competitive edge. This conference is designed to keep managers of mobile employees on the cutting edge of best practices and the latest technology innovations.

Attending will help you improve PRODUCTIVITY and BOTTOM LINE performance from your mobile workforce and avoid costly mistakes in the field.
The Conference will explore the challenges that face organizations managing a mobile workforce, including

• Helping technicians to quickly and effectively prevent breakdowns, manage fuel and ensure vehicle maintenance
• Real-time analysis of mobile work status via dispatch and workforce optimization
• Increasing first-time-fix rate
• Reducing overhead or administration costs that are associated with paper-based field service management and data entry
• Preserving e-audit trail for full regulatory compliance and fine avoidance
• Minimizing the costs of SLA compliance and end-to-end parts / inventory management
• Retention of customers through a customer management program that includes account management, up-selling and cross-selling, technical support and information access via Web-based customer portals
• Decreasing lost revenues and shortening billing cycles
• Integrated mobile enterprise applications
• Service uniformity
• Improved fleet management, maintenance, and reduced fuel consumption

Who Should Attend?

The Field Force Conference & Expo is ideal for organizations faced with managing a dispersed, mobile workforce of any size. Some relevant applications and vertical markets include the following:

Applications

• Field Service
• Maintenance
• Route sales and direct-store-delivery (DSD)
• Field sales / marketing
• General delivery
• Inspection
• Utility service and inspection

Vertical Industries

• Utilities
• Transportation
• Vending
• HVAC
• Plumbing
• Construction
• Cable Television
• Security
• Manufacturing
• Government & Federal
• Healthcare & Pharmaceutical

And many others…